CLEAResult - Corporate Office

Associate Account Manager

Job ID
Physical Job Location
Westborough, Massachusetts


CLEAResult is seeking a Multifamily Account Manager to work in the New England Multifamily Programs. The programs include National Grid’s Energy Wise Program, Eversource’s Residential Multifamily Assessment Program, and Liberty Utilities. The account manager will be responsible for development and oversight of energy conservation retrofit projects, in multifamily housing complexes. The service territory includes, but is not limited to, National Grid’s Merrimack Valley, North Shore district, and all of Eversource’s service territory and all of Liberty’s territory.


  • Scheduling and performing on-site surveys to identify program eligible measures.
  • Selecting energy conservation materials for retrofits.
  • Writing proposals for recommended work.
  • Soliciting and awarding contractor bids.
  • Coordinating with internal service departments for applicable project components, such as air sealing and insulation scheduling.
  • Evaluating eligible measures with utility’s software and submitting recommended measures to utility for approval.
  • Presenting and selling retrofit packages to customers.
  • Managing retrofit projects from inception to completion, including quality control.
  • Managing multiple projects simultaneously


  • Strong technical skills regarding lighting retrofits and building shell diagnostics.
  • Strong technical skills regarding identifying opportunities for motors, drives, and pumps.
  • Experience in determining when to replace existing heating systems.
  • Experience in multifamily energy conservation retrofitting, and knowledge of multifamily of multifamily construction practices and commercial-style lighting retrofits preferred but not required.
  • Excellent oral, writing, presentation, sales, and customer service skills. Selling the retrofit work is key to the success of the Programs.
  • Ability to effectively interact with utility representative(s).
  • Excellent organizational, reporting, and follow-up skills, and meticulous attention to detail.
  • Ability to prioritize, process, maintain, and organize numerous projects at different stages of completion, simultaneously.
  • Proficiency in using Microsoft Suites including Excel, Word, and Outlook.
  • Must have own transportation and meet fleet vehicle insurance requirements.


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