CLEAResult - Corporate Office

Commercial Outreach Specialist

Job ID
2017-5318
Physical Job Location
Fairfax, Virginia

Overview

CLEAResult is seeking a Commercial Outreach Specialist to promote energy efficiency programs, enroll participants and perform installations of energy efficiency measures in Northern Virginia.

 

The  Outreach Specialist is responsible for developing an increased awareness in and adoption of targeted energy efficient technologies, strategic market development, customer satisfaction, as well as delivering on client goals related to outreach activity and energy savings. Adhering to designated program budgets and allocated resources.  

Responsibilities

  • Identify, recruit, enroll, and educate end users to encourage effective marketing of and participation in energy efficiency programs.
  • Develop outreach tactics to assist in recruiting customers.
  • Conduct installation of commercial energy efficiency upgrades such as faucet aerators, low flow showerheads, pre-rinse sprayers, etc.
  • Develop a comprehensive understanding of the business customer base.
  • Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications
  • Work order processing, data entry, and QA/QC support
  • Work to serve as a liaison between customers and the Program Manager to enhance program satisfaction
  • Research’s the markets; accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs.
  • Identify improvement barriers and critical information to the Program Manager.
  • Ensure continuous improvement of operations.
  • Prepare weekly, monthly and quarterly activity reports and track progress towards program goals.
  • Periodic travel over an assigned territory, rarely overnight.

Qualifications

0-5 years experience

Bachelor’s degree preferred

Should have a working knowledge of MS Office, including Excel.  

Experience with CRM's like Microsoft Dynamics and/or Salesforce a plus.  

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